Key:
If you’ve lost your car key, don’t worry we’re here to help!
Here’s what to do next:
Contact your ZipZap Subscription Account Manager immediately so we can arrange for a replacement key.
A replacement fee will be charged, depending on the car model. We’ll inform you of the cost before proceeding.
Fuel Card:
If you lose your fuel card, notify us immediately so we can quickly deactivate it to prevent unauthorised use.
We will then arrange for a new fuel card and notify you once your new card is ready for collection or delivery. Do note that a replacement fee may apply.