Delivery, Collection & Maintenance Queries

Questions on delivery & collection

• How soon can I get my car after signing up?
• Is there an additional charge for delivery and collection?
• What if I receive a car with a defect upon delivery

Questions on servicing & maintenance

• How do I know when my ZipZap car is due for servicing?
• How do I schedule servicing for my car?
• Can I send the car to my own workshop for servicing?
• Do you provide regular cleaning for the car?
• Something is wrong with the car. Where should I send it for a check?
• Something is wrong with the car. How do I assess its road worthiness?

Questions about tires & tire changes

• What do I do if my tires require changing?

Questions on changing delivery details or missed appointments

• Can I change my delivery date/ location after confirming my subscription?
• What happens if I miss my scheduled delivery or collection appointment?
• What if I am not available to collect the vehicle on the delivery date?