Leah
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Recent activity by Leah-
When will I see my earnings offset my subscription fees?
Your earnings come in the form of credits which will be automatically deducted from an upcoming subscription invoice. Our billing cycle cut-off date is the 23rd of each month. Here’s how it works w...
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What do I need to prepare before a Sharing Period starts
To ensure a smooth and successful sharing experience, here’s a simple checklist to run through before each sharing session:Clean Your Car: Ensure the car is clean, both inside and out, and free fro...
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How do I make my car available for sharing?
Log in to your dashboard and open the "Sharing Calendar." You can select the dates and times you'd like to share your car. The platform will guide you through the process.
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How do I get started with the Subscribe & Share platform?
After you sign the program agreement, we'll create an account for you, and we’ll guide you through the next few steps.
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What is the "Handover Procedure"?
The Handover Procedure is a mandatory step where you document your car's condition with photos before and after each Sharing Period. This process protects you by creating a clear record of the car'...
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Can I change a scheduled Sharing Period?
Yes, you can modify or cancel an upcoming Sharing Period directly from your dashboard. However, please note that you won't be able to make changes yourself on the platform 24 hours before your shar...
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What if I forget my password?
The login page includes a "Forgot Password" link that lets you easily reset your password via your registered email address.
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Who can join the Subscribe & Share program?
Most ZipZap cars already qualify for Subscribe & Share. Contact your account manager to express your interest and check for eligibility.
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Can I use my car during a scheduled Sharing Period?
You are not allowed to access or drive your car once a Sharing Period has started. Please note that any violation of this rule constitutes a breach of the program agreement and may result in penalt...